Terms of Service

These Terms of Service (“Terms”) govern your use of the meetnsr.com website and the services provided by NSR Media (“NSR Media,” “we,” “us,” or “our”), a web design and digital marketing studio based in Corpus Christi, Texas. By using our website, requesting a quote, or engaging our services, you agree to these Terms.

For client engagements, the specifics of each project — scope, deliverables, price, and schedule — are set out in a written quote or proposal. If anything in a signed proposal conflicts with these Terms, the proposal wins for that project.

NSR Media provides done-for-you digital services, including:

• Website design and development
• Local SEO and Google Business Profile optimization
• Brand and identity design
• Digital marketing and paid advertising management
• Content, photography, and video production
• Website care plans, hosting, and maintenance

The exact services included in your engagement are those listed in your accepted quote or proposal — nothing is included by implication.

Quotes are free and carry no obligation. Every quote describes the scope, deliverables, and price for your specific project — no mystery line items. A quote becomes a working agreement when you accept it in writing (email counts) and any agreed initial payment is received.

Quotes are valid for 30 days from the date we send them unless the quote says otherwise. Prices may change for work requested after a quote expires.

Payment schedules are set per project in your quote or proposal. Unless your proposal says otherwise, our default structure is:

• Project work (websites, branding): an initial deposit to begin work, with the balance due at agreed milestones or on completion, before the site goes live.
• Ongoing services (care plans, SEO, marketing management): billed monthly in advance, cancellable per the notice terms in your proposal.
• Invoices are due within the period stated on the invoice. Work may be paused on accounts with overdue balances after we notify you.

Third-party costs you approve — such as domain registration, ad spend paid to Google or Meta, or premium stock assets — are billed at cost and are separate from our service fees.

Projects move fastest when both sides hold up their end. You agree to:

• Provide the content, images, credentials, and approvals we reasonably request, within the timeframes we agree on.
• Ensure you have the rights to any content, trademarks, or images you supply — you're responsible for what you give us to publish.
• Review and approve milestones promptly; long silences pause the schedule, not the calendar.
• Use our services only for lawful business purposes.

Most websites launch in 2–4 weeks depending on scope and how quickly we receive your content and approvals. Timelines in quotes are good-faith estimates, not guarantees — delays in content, feedback, or third-party services (domains, DNS, app providers) extend the schedule accordingly. We'll always tell you where a project stands in plain English.

Each project includes the revision rounds stated in its quote. Reasonable refinements within the agreed scope are part of the process; work beyond the agreed scope — new pages, new features, new campaigns — is quoted separately before we do it, so you're never surprised by an invoice.

If priorities change mid-project, tell us. We'd rather re-scope honestly than deliver the wrong thing on schedule.

You own your website, your domain, and your content. Once a project is paid in full, the delivered website — its design, pages, and content created for you — belongs to you. No hostage situations, no proprietary lock-in you can't leave.

• Your domain name is registered in your name (or transferred to you), not held by us.
• If you leave a care plan, we hand off the complete site files and any credentials we hold for you.
• We may retain and reuse general-purpose code, tooling, and techniques that aren't unique to your brand.
• We may show completed work in our portfolio, honestly labeled; tell us in writing if you'd prefer we don't.

Websites and marketing depend on services we don't control — hosting platforms, domain registrars, Google, Meta, email providers, booking and ordering systems. We choose reputable providers and configure them carefully, but we're not responsible for outages, policy changes, or price changes on third-party platforms. Fees charged by third parties (domains, ad spend, subscriptions) are yours, billed at cost when we manage them for you.

Care plans cover hosting, security updates, backups, monitoring, and the ongoing improvements described in your plan. They're optional — your site remains yours with or without one — and billed monthly. You can cancel per the notice period in your proposal; after cancellation we hand off your complete site files. Without a care plan, keeping the site hosted, updated, and secure becomes your responsibility (we're glad to quote one-off help anytime).

We're honest about this up front, on every service page and here:

• No one can guarantee a #1 Google ranking — anyone who promises that is selling something dishonest. We use proven, policy-compliant SEO practices and report progress plainly.
• Ad campaigns, SEO, and marketing results depend on factors beyond any agency's control — competition, budget, seasonality, and platform algorithms. We commit to sound strategy, honest reporting, and continuous improvement, not to specific outcomes.
• We never buy reviews or followers, never post fake testimonials, and never use review-gating. We won't do it for you either — it violates platform policies and can get your business penalized.

To the fullest extent permitted by law, NSR Media's total liability for any claim arising out of our services or your use of this website is limited to the amount you paid us for the specific service giving rise to the claim in the six (6) months before the claim arose. We are not liable for indirect, incidental, or consequential damages — including lost profits, lost data, or business interruption — even if advised of the possibility.

Our services and website are provided “as is” without warranties of any kind beyond what these Terms and your proposal expressly state. Nothing in these Terms limits liability that cannot be limited under applicable law.

• Governing law — these Terms are governed by the laws of the State of Texas, and any disputes will be resolved in the courts of Nueces County, Texas.
• Changes — we may update these Terms from time to time; the “Last updated” date above reflects the current version. Material changes will be noted prominently. Continued use of our website or services after changes take effect means you accept the updated Terms.
• Severability — if any part of these Terms is found unenforceable, the rest remains in effect.
• Privacy — how we handle your information is covered by our Privacy Policy.

Questions about these Terms? Ask — we answer in plain English.